Back to all jobs

Working Student Customer Service Dutch (m/f)

· Berlin - Office

About us
MODOMOTO was the first company in Germany to offer a ‘Curated Shopping Service’, and from its conception in 2011 our team has grown to more than 220 employees, who work every day withcommitment and passion to revolutionise the men's fashion market. In 2016 we merged with Dutch company ‘The Cloakroom’ and now service 300,000 customers in seven different countries throughout Europe.
Despite our stellar growth, we have retained that "small company feel" and provide an attractive and friendly environment where our staff enjoy working. We are the personal advisor and companion onevery gentleman's journey to a more fashionable and active lifestyle.
What you can expect:
Do you want to work for one of the most exciting and fast-moving companies in Europe? Do you want to be excited to go to work? Feel like the work you do, makes a difference and makes life much easier for many customers? Well now it is your chance! MODOMOTO & The Cloakroom are now looking for motivated Working Students to support our Customer Service Team in our Berlin office.
If you want to help us to create and maintain a positive and on-going customer experience and you are fluent in Dutch, this is the right position for you!
m

  • You will support our Customer Service Team and transmit customer request into our CRM-System
  • You are responsible for both maintaining the customer database as well as return slips
  • You will assist the personal shoppers with any requests regarding customer care
  • Maintaining the outstanding payments and overdue boxes that has yet to be returned to us
  • You will be part of a multicultural team that has a flair for providing the best customer experience
Your qualifications:
  • We are all about putting the customers first and this has to be the most important drive for you as well
  • Customer- and service-oriented mentality, a real problem solver!
  • Proactive, curious, structured and independent colleague who can think outside of the box
  • Excellent language skills in Dutch and English
Why MODOMOTO?
You can expect interesting tasks, an attractive workplace in the heart of Berlin and a dynamic, highly motivated team with a flat hierarchy and a lot of options.
Have we peaked your interest? If so, we look forward to receiving your CV and whatever you think might be relevant. If you have any questions, feel free to contact us anytime! Your contact person is Natalia Stachowiak.

Your application

Thank you for considering a career at MODOMOTO | Curated Shopping GmbH. Please fill out the following form. In case you are experiencing problems with the document upload, mail your documents to jobs@curated-shopping.com.

Please upload any documents that you want to include with your application. CV and cover letter are required, and you should also attach copies of your references and certificates.
In order to upload multiple files, please select them in one go by using the CTRL key on Windows or the CMD key on Mac.